AISC Priority Skills Guidance

Additional guidance to assist stakeholders in the interpretation of the twelve priority skills.

Managerial / Leadership plus Entrepreneurial skills

  • Expertise combines both commercial and technical acumen.
  • Ability to represent and develop tasks and work processes for desired outcomes.

Customer service / Marketing

  • Ability to interact with another human being, whether that person helps them find something, choose something or buy something.
  • Ability to supply their customers’ wants and needs both via face to face interactions or digital technology.
  • Ability to manage online sales and marketing.
  • Understanding and management of digital products.


  • Ability to understand and apply core financial literacy concepts and metrics, streamlining processes such as budgeting, forecasting, and reporting, and stepping up compliance.
  • Ability to manage costs and resources, and drive efficiency.

Technology and data analysis

  • Computational thinking: ability to translate vast amounts of data into abstract concepts and to understand data based reasoning.
  • Ability to deal with increasing mechanisation and automation of handling and computerisation.
  • Ability to do work from mobile devices rather than from paper.

Communication / Virtual collaboration / Social intelligence

  • Understanding the principles of creating more value for customers with fewer resources (lean manufacturing) and collaborative skills.
  • Ability to critically assess and develop content that uses new media forms, and to leverage these media for persuasive communications.
  • Social intelligence: ability to connect to others in a deep and direct way, to sense and stimulate reactions and desired interactions.


  • Foundation skills of literacy and numeracy.


  • Sciences, mathematics and scientific literacy.

Learning agility / Information literacy / Intellectual autonomy and selfmanagement

  • Knowing when there is a need for information.
  • Being able to identify, locate, evaluate, and effectively use and cite the information.
  • Ability to discriminate and filter information for importance.
  • Ability to do more with less.
  • Ability to develop a working knowledge of new systems in very little time to fulfil the expectations of a job.
  • Ability to work without direct leadership and independently.

Environmental and Sustainability

  • Ability to focus on problem solving and the development of applied solutions to environmental issues at local, national and international levels.

Design mindset / Thinking critically / System thinking / Solving problems

  • Ability to adapt products to rapidly shifting consumer tastes and trends.
  • Ability to determine the deeper meaning or significance of what is being expressed via technology.
  • Understanding how things that are regarded as systems influence one another within a complete entity, or larger system.
  • Ability to think holistically.