CSC Offender Engagement

Project Update

23 March 2020


The Corrections Technical Advisory Committee have finalised draft materials for this project and would like your feedback.

To view the drafts, click below:

Qualifications Units of Competency Skill Set Mapping Attachments Document

Please submit your feedback by close of business Wednesday, 22 April 2020.

Submit your feedback

Feedback will be collated and discussed at the next TAC meeting.

31 January 2020

The Technical Advisory Committee (TAC) for this project is continuing review and development work.

Draft material is expected to be available in March/April 2020 for public consultation and feedback.

23 July 2019


Work on this project has commenced and the Corrections Industry Reference Committee (IRC) is forming a Technical Advisory Committee (TAC).

Your industry expertise and insight is welcome to help update four Units of Competency and develop a new Offender Engagement Skill Set to equip correctional services officers with the skills to enhance engagement and support with offenders.

To register your interest in becoming a TAC member, please provide your details via the form below by close of business Tuesday, 10 September 2019. Registrations have now closed. 

For more information about this project please contact the Industry Manager.


Correctional staff require well-developed communication skills to engage with offenders to identify their individual needs, vocational interests and strengths and encourage participation in appropriate programs and services. This is aimed at improving reintegration in the community, reducing recidivism and increasing future employment opportunities.

The Corrections Industry Reference Committee (IRC) proposed the development of a new Skill Set that includes Units of Competency to equip correctional services officers with the skills to enhance engagement and support with offenders.

The expected submission of the Case for Endorsement will be submitted to the Australian Industry and Skills Committee (AISC) by 31 August 2020.

View IRC Skills Forecast

The Corrections IRC will have oversight of this project, which will be facilitated by Australian Industry Standards (AIS) in consultation with industry stakeholders. A Technical Advisory Committee (TAC) will be formed for this project.

Regular updates will be posted on this page throughout the life of the project.

If you have any questions about this project, or are a subject matter expert and would like to be considered for the TAC for this project, please contact the Industry Manager.

Katherine White image
Katherine White
Industry Manager

Project Deliverables

  • Review Unit of Competency CSCORG005 Conduct interviews
  • Create one new Offender Engagement Skill Set

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If you would like to receive updates please register here


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