CSC Offender Engagement


Correctional staff require well-developed communication skills to enhance offender engagement and assess prisoners needs, whilst identifying individual offender vocational interests and strengths. Inmates are then encouraged and directed toward appropriate services and programs to improve reintegration in the community, reduce recidivism and increase future employment opportunities.

The Corrections Industry Reference Committee (IRC) proposed this project to develop a new Skill Set for correctional services officers. The proposed Offender Engagement Skill Set will include Units of Competency to ensure correctional services officers are equipped to provide enhanced offender engagement and support.

View IRC Skills Forecast

The Corrections IRC will have oversight of this project, which will be facilitated by Australian Industry Standards (AIS) in consultation with industry stakeholders. A Technical Advisory Committee (TAC) will be formed for this project.

Regular updates will be posted on this page throughout the life of the project.

If you have any questions about this project, or are a subject matter expert and would like to be considered for the TAC for this project, please contact the Industry Manager.

Greg Spence
Greg Spence
Industry Manager


Project Deliverables

  • Review Unit of Competency CSCORG005 Conduct interviews
  • Create one new Offender Engagement Skill Set

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