CSC Trauma Informed Approach
Project scope
The Corrections IRC has proposed a project to revise three existing Units of Competency, develop two new units and one new Skill Set for Correctional Services Officers working with offenders who have a history of trauma. The skills and knowledge requirements relate to understanding the effects that a history of trauma from domestic violence and abuse (emotional, physical and sexual) has, and being able to establish a rapport and trust with vulnerable individuals.
Project outcomes will ensure Correctional Services Officers working with vulnerable offenders have the appropriate skills and knowledge of the effects of domestic violence and abuse (emotional, physical and sexual) to make informed decisions about appropriate models of supervision for offenders with a history of trauma.
The Corrections Industry Reference Committee (IRC) will have oversight of this project, which will be facilitated by Australian Industry Standards (AIS) in consultation with industry stakeholders. A Technical Advisory Committee (TAC) will be formed for this project.
Regular updates will be posted on this page throughout the life of the project.
If you have any questions about this project, or are a subject matter expert and would like to be considered for the TAC for this project, please contact the Industry Manager.
Deliverables
Units of Competency:
CSCOFM999Y Recognise and respond appropriately to offenders with a history of violent trauma (new)
CSCOFM998Y Develop and implement models of supervision for offenders with a history of trauma (new)
CSCINT004 Assess offender risks and needs
CSCOFM004 Protect the safety and welfare of vulnerable offenders
CSCOFM019 Manage complex supervision
Skill Set:
CSCSS9998Y Trauma Informed Approach Skill Set (new)
Timeline
The Case for Endorsement is expected to be submitted to the Australian Industry and Skills Committee by 30 June 2021.
How to get involved
A Technical Advisory Committee will be formed to provide expertise for this work. If you are a subject matter expert and would like to be considered for the TAC please contact the Industry Manager.
Stakeholder feedback on draft training materials will be sought as part of the development phase of work.
Technical advisory committee
28 August 2020
INDUSTRY SUBJECT MATTER EXPERTS NEEDED
Work on this project has commenced and the Corrections IRC is forming a TAC.
Your industry expertise and insight are welcome to help review and develop Training Package materials to:
- ensure Correctional Services Officers working with vulnerable offenders have the appropriate skills and knowledge to make informed decisions about appropriate models of supervision for offenders with a history of trauma.
TAC nominations closed on Friday, 11 September 2020.
For more information about this project please contact the Industry Manager.
Consultation
8 DECEMBER 2020
DRAFT MATERIAL
The Technical Advisory Committee have drafted materials for the Correctional Services Training Package (Release 4.0) and would like your feedback.
The Trauma Informed Approach project resulted in the development of a new Skill Set, two new Units of Competency and the update of three existing units to ensure Correctional Services Officers working with vulnerable offenders have the required skills and knowledge to make informed decisions about appropriate models of supervision for offenders who have experienced trauma.
Feedback closed Wednesday, 20 January 2021.
Quality Assurance
20 APRIL 2021
FINAL DRAFT CASE FOR ENDORSEMENT
The draft Training Package materials have undergone independent edit and quality assurance.
The draft materials include:
- Two new Skill Sets:
- CSCSS00007 Trauma Informed Approach Skill Set
- CSCSS00008 Working with Offenders with a Cognitive Impairment Skill Set
- Three new Units of Competency:
- CSCOFM032 Develop and implement models of supervision for offenders who have experienced trauma
- CSCOFM037 Recognise and respond appropriately to offenders affected by trauma
- CSCOFM034 Protect the safety and welfare of offenders with a cognitive impairment
- Six revised Units of Competency:
- CSCINT010 Assess offender risks and needs
- CSCINT011 Negotiate behaviour change
- CSCOFM033 Manage complex supervision
- CSCOFM035 Protect the safety and welfare of vulnerable offenders
- CSCOFM036 Provide guidance and counsel
- CSCSAS024 Manage conflict through negotiation
To facilitate the portability of the new units across multiple industries and other Training Packages, the new units have been added to the general electives bank of the qualification below:
- CSC40121Certificate IV in Correctional Practice
The Case for Endorsement is scheduled to be submitted to the AISC in May 2021.
Validation
15 FEBRUARY 2021
FINAL DRAFT MATERIAL
On behalf of the Corrections Industry Reference Committee, the Technical Advisory Committee has considered all stakeholder feedback and is now seeking validation of revised draft materials.
The Trauma Informed Approach draft materials include a new Skill Set, two new Units of Competency and three updated units, aimed at ensuring Correctional Services Officers working with vulnerable offenders have the required skills and knowledge to make informed decisions about appropriate models of supervision for offenders who have experienced trauma.
The three newly developed units will also be added to the General Electives in the Certificate IV in Correctional Practice.
Feedback closed Wednesday, 3 March 2021.
Feedback will be collated and discussed at the next TAC meeting.
ENDORSEMENT
23 SEPTEMBER 2021
The Correctional Services Training Package (Release 4.0) has been endorsed by the Skills Ministers for implementation.
The Correctional Services Industry Reference Committee, with the support of its Technical Advisory Committees, has developed new Units of Competency and Skill Sets, and updated existing materials to address skills needs of Correctional Services Officers working with offenders who have experienced trauma and offenders who have a cognitive impairment.
Working with Cognitively Impaired Offenders
Materials include one new Skill Set and Unit of Competency, and three updated units aimed at ensuring Correctional Services Officers have the appropriate skills and knowledge to better understand and assist offenders with a cognitive impairment.
Trauma Informed Approach
Materials include a new Skill Set, two new Units of Competency and three updated units aimed at ensuring Correctional Services Officers working with vulnerable offenders have the required skills and knowledge to make informed decisions about appropriate models of supervision for offenders who have experienced trauma.
To support the delivery of the Training Package, a Companion Volume Implementation Guide (CVIG) has been developed to assist assessors, trainers, Registered Training Organisations (RTOs) and enterprises. The CVIG contains a comprehensive list of all products in the Training Package; mapping information which details the changes that have been made to the materials; regulation and licensing implications; and useful links to other information.
The approved Training Package materials are now available on training.gov.au.
This release also includes the below listed project:
The following materials were approved:
- Two new Skill Sets:
- CSCSS00007 Trauma Informed Approach Skill Set
- CSCSS00008 Working with Offenders with a Cognitive Impairment Skill Set
- Three new Units of Competency:
- CSCOFM032 Develop and implement models of supervision for offenders who have experienced trauma
- CSCOFM037 Recognise and respond appropriately to offenders affected by trauma
- CSCOFM034 Protect the safety and welfare of offenders with a cognitive impairment
- Six revised Units of Competency:
- CSCINT010 Assess offender risks and needs
- CSCINT011 Negotiate behaviour change
- CSCOFM033 Manage complex supervision
- CSCOFM035 Protect the safety and welfare of vulnerable offenders
- CSCOFM036 Provide guidance and counsel
- CSCSAS024 Manage conflict through negotiation
To facilitate the portability of the new unit across multiple industries and other Training Packages, the new units have been added to the general electives bank of the qualification below:
- CSC40121Certificate IV in Correctional Practice
IRC Minor Changes
- CSC30120 Certificate III in Correctional Practice
- CSC30219 Certificate III in Immigration Detention
Approval
10 AUGUST 2021
At its meeting on 21 July 2021 the AISC approved the Correctional Services Training Package (Release 4.0) for referral to Skills Ministers for endorsement.
For more information on this project, please contact the Industry Skills Specialist.
Submission
27 MAY 2021
CASE FOR ENDORSEMENT SUBMITTED TO AISC
The Corrections Industry Reference Committee has submitted the Case for Endorsement and draft Training Package materials have been submitted to the Australian Industry and Skills Committee (AISC) for consideration at its meeting on 22 June 2021.
If approved, this Case for Endorsement will result in:
- Two new Skill Sets:
- CSCSS00007 Trauma Informed Approach Skill Set
- CSCSS00008 Working with Offenders with a Cognitive Impairment Skill Set
- Three new Units of Competency:
- CSCOFM032 Develop and implement models of supervision for offenders who have experienced trauma
- CSCOFM037 Recognise and respond appropriately to offenders affected by trauma
- CSCOFM034 Protect the safety and welfare of offenders with a cognitive impairment
- Six revised Units of Competency:
- CSCINT010 Assess offender risks and needs
- CSCINT011 Negotiate behaviour change
- CSCOFM033 Manage complex supervision
- CSCOFM035 Protect the safety and welfare of vulnerable offenders
- CSCOFM036 Provide guidance and counsel
- CSCSAS024 Manage conflict through negotiation
To facilitate the portability of the new unit across multiple industries and other Training Packages, the new units have been added to the general electives bank of the qualification below:
- CSC40121Certificate IV in Correctional Practice
Thank you to all stakeholders who provided valuable feedback and contributed to this project.

Karen Thomson
Industry Skills Specialist - Correctional Services and Police